PRIVACY POLICY, Cookie Policy, & Terms and Conditions Samantha & Brady Creative Sam & Bray LLC dba Samantha & Brady Creative South Carolina, USA Website: www.samanthabradycreative.com Last Updated: January 30, 2026 1. INTRODUCTION Samantha & Brady Creative ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.samanthabradycreative.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. 2. INFORMATION WE COLLECT We collect information in the following ways: 2.1 Information You Provide Directly Contact Information: When you submit a contact form through our Site (powered by Pixieset), we collect information such as your name, email address, phone number, wedding date, and any additional details you choose to provide. Engagement and Wedding Inquiries: Information collected when you express interest in our photography services, including your preferred services, wedding location, and other relevant details. Email Communications: When you communicate with us via email, we retain copies of correspondence. 2.2 Information Collected Automatically Google Analytics: We use Google Analytics to understand how visitors interact with our Site. This service collects information such as: Pages visited and time spent on each page Your device type and browser information Your approximate location (by IP address) Referral source Google Analytics does not collect personal information directly but may combine this data with other information. Google processes this data according to their own Privacy Policy. Meta Pixels: We may use Meta Pixel (Facebook/Instagram tracking) to: Track conversions from our website to Meta platforms Create targeted advertising audiences Measure the effectiveness of our advertising campaigns Meta Pixel may collect information about your device, browsing activity, and interactions with our Site and services. Cookies and Similar Technologies: Our Site uses cookies and similar tracking technologies to enhance your experience, maintain your preferences, and track usage patterns. See our Cookie Policy (Section 7) for detailed information. 2.3 Information from Third-Party Services Pixieset: Our contact forms and gallery platform (Pixieset) may collect and process your information according to their privacy practices. Stripe: Payment processing information is handled by Stripe and subject to their privacy terms. We do not directly collect or store payment card information on our Site. Showit: Our website is hosted on Showit, which may collect technical information about your visit. 3. HOW WE USE YOUR INFORMATION We use the information we collect for the following purposes: Service Delivery: Processing your inquiry, responding to requests, and providing photography services Client Communications: Sending confirmation emails, updates, and correspondence related to your wedding or engagement session Business Records: Maintaining records for accounting, legal compliance, and business operations Marketing and Promotion: Using your images for our portfolio, website, social media, and marketing materials (when permitted under your client contract) Website Improvement: Analyzing user behavior to improve our Site, user experience, and services Analytics and Reporting: Using Google Analytics data to understand our audience and optimize our online presence Advertising: Using Meta Pixel data to deliver targeted advertisements and measure campaign effectiveness Legal Compliance: Fulfilling legal obligations and protecting our rights 4. LEGAL BASIS FOR PROCESSING (FOR GDPR COMPLIANCE) If you are located in the European Union or United Kingdom, our legal basis for processing your personal data includes: Legitimate Interests: Processing necessary for our business operations, website analytics, and marketing Contractual Necessity: Processing required to provide photography services Consent: Where you have provided explicit consent (e.g., for marketing communications) Legal Obligation: Processing required by law 5. SHARING OF INFORMATION 5.1 Information We Share We share your information only in the following circumstances: Third-Party Service Providers: We share information with: Pixieset (contact forms, galleries, booking platform) Google Analytics (anonymized analytics data) Meta (anonymized data for advertising purposes) Stripe (payment processing) Showit (website hosting) Gmail/email services (internal communications) Client Images: With your express written consent (outlined in your separate client contract), we may: Display your wedding or engagement photographs on our website portfolio Share images on social media platforms (Instagram, Facebook, TikTok, Pinterest) Use images in marketing materials and advertising Include images in blog posts or case studies You may revoke permission to use your images at any time by submitting a written request. Model Releases: We obtain model releases from individuals appearing in wedding photographs. These releases allow us to use images for business purposes. Model releases can be revoked at any time. Legal Compliance: We may disclose information if required by law, court order, or to protect our legal rights. 5.2 Information We Do NOT Share We do not sell your personal information to third parties We do not rent or lease your contact information We do not share your information with unaffiliated third parties for their marketing purposes 6. DATA RETENTION We retain your information as follows: Client Information: Maintained in active systems (Gmail, Pixieset) as long as necessary for business purposes, including legal, accounting, and historical reference Galleries: Client galleries remain accessible on Pixieset for one year following your wedding; archived galleries may be retained longer Analytics Data: Google Analytics data is typically retained for 26 months Email Communications: Retained in Gmail according to our business record retention practices If you request deletion of your personal information, we will comply where legally permitted, though we may retain records necessary for legal or business purposes. 7. COOKIE POLICY 7.1 What Are Cookies? Cookies are small text files stored on your device that help websites remember your preferences and track your activity. 7.2 Cookies We Use Essential Cookies: Required for basic website functionality Showit platform cookies (essential site operations) Pixieset cookies (form and gallery functionality) Analytics Cookies: Help us understand visitor behavior Google Analytics cookies (track usage patterns, pages visited, time on site) Marketing Cookies: Enable targeted advertising Meta Pixel cookies (track conversions, create advertising audiences, measure campaign effectiveness) Preference Cookies: Remember your choices Language and display preferences 7.3 Cookie Consent By using our Site, you consent to our use of cookies as described in this policy. You can control cookies through your browser settings: Most browsers allow you to refuse cookies or alert you when cookies are being sent Note that disabling cookies may affect Site functionality For more information about browser cookie controls, visit www.allaboutcookies.org or your browser's help section. 7.4 Third-Party Cookies We allow third parties (Google, Meta) to place cookies on your device. Their use of cookies is subject to their own privacy policies: Google Analytics: https://policies.google.com/privacy Meta: https://www.facebook.com/privacy/policy 8. YOUR PRIVACY RIGHTS 8.1 United States Residents California Privacy Rights (CCPA/CPRA): If you are a California resident, you have the right to: Know what personal information is collected, used, and shared Delete personal information held by us Opt-out of the sale or sharing of personal information Non-discrimination for exercising your privacy rights Rights Across US States: Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information. Contact us at contact@samanthabradycreative.com to exercise these rights. 8.2 European Union Residents (GDPR) If you are located in the EU or UK, you have the following rights: Right to Access: You may request a copy of the personal data we hold about you Right to Rectification: You may correct inaccurate or incomplete information Right to Erasure: You may request deletion of your personal data (with certain exceptions) Right to Restrict Processing: You may limit how we use your information Right to Data Portability: You may request your information in a structured, portable format Right to Object: You may object to processing for marketing or other purposes Right to Lodge a Complaint: You may file a complaint with your local data protection authority 8.3 How to Exercise Your Rights To exercise any of these rights, contact us at: Email: hello@samanthabradycreative.com Website: www.samanthabradycreative.com Please include sufficient details to identify your request. We will respond within 30 days (or as required by applicable law). 9. SECURITY OF YOUR INFORMATION We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Security measures include: Secure contact forms (Pixieset SSL encryption) Restricted access to client information Regular monitoring of our systems We cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately. 10. CHILDREN'S PRIVACY Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it promptly. For children under 13, we recommend parental supervision during website use. 11. INTERNATIONAL DATA TRANSFERS If you are located outside the United States, your information may be transferred to, stored in, and processed in the United States. By using our Site, you consent to such transfers. For EU/UK residents: We rely on appropriate safeguards when transferring data internationally, including standard contractual clauses or adequacy decisions. 12. LINKS TO THIRD-PARTY WEBSITES Our Site may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information. 13. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our Site with a revised "Last Updated" date. Your continued use of the Site following changes constitutes your acceptance of the updated Privacy Policy. 14. CONTACT US If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us: Samantha & Brady Creative Sam & Bray LLC Email: contact@samanthabradycreative.com Website: www.samanthabradycreative.com We will respond to your inquiry within 30 days. END OF Privacy & Cookie Policy Start of Terms and Conditions 1. ACCEPTANCE OF TERMS These Website Terms and Conditions ("Terms") govern your access to and use of www.samanthabradycreative.com and all related content, services, and features (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site. We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes your acceptance of the modified Terms. 2. DISCLAIMER AND LIMITATION OF WARRANTIES 2.1 As-Is Basis The Site and all content, materials, and services available on the Site are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. 2.2 Disclaimer of Warranties To the maximum extent permitted by law, Samantha & Brady Creative makes no representations or warranties, including: That the Site will meet your requirements That the Site will be uninterrupted, timely, secure, or error-free That defects will be corrected That the Site is free from viruses or harmful components 2.3 Accuracy of Content While we strive to provide accurate information, we do not warrant the accuracy, completeness, or timeliness of any content on the Site. Information may be subject to change without notice. 2.4 No Professional Advice Content on the Site is for informational purposes only and does not constitute professional advice. The Site does not provide legal, financial, medical, or other professional advice. 3. LIMITATION OF LIABILITY 3.1 Limited Liability To the maximum extent permitted by law, in no event shall Samantha & Brady Creative, its owners, employees, agents, or representatives be liable for any: Indirect, incidental, special, consequential, or punitive damages Loss of profits, revenue, data, or use Business interruption Loss of goodwill or reputation Damages arising from your use or inability to use the Site Damages arising from unauthorized access to or alteration of your information This limitation applies regardless of whether liability arises in contract, tort, negligence, strict liability, or any other legal theory. 3.2 Damages Cap The total liability of Samantha & Brady Creative for any claim arising out of or relating to the Site shall not exceed the amount you paid to access the Site, or if you have not made any payment, shall not exceed $100. 3.3 State Variations Some states do not allow the exclusion of implied warranties or the limitation of liability for certain types of damages. If you are in such a state, the above disclaimers and limitations may not apply to you to the extent prohibited by applicable law. 4. WEBSITE AVAILABILITY AND MAINTENANCE 4.1 No Guarantee of Availability We do not guarantee that the Site will be available at all times. The Site may be temporarily unavailable due to: Scheduled maintenance Unplanned technical issues Server failures Internet outages Other unforeseen circumstances 4.2 Scheduled Maintenance We may perform scheduled maintenance without prior notice. We will attempt to minimize disruptions during these periods. 4.3 Website Errors The Site may contain technical errors, bugs, or inaccuracies. We are not liable for any damages resulting from such errors. 4.4 Performance We do not guarantee specific performance standards, load times, or uptime percentages. While we work to optimize Site performance, internet connectivity and user device capabilities affect actual performance. 5. INTELLECTUAL PROPERTY RIGHTS 5.1 Company Content All content on the Site, including but not limited to text, graphics, logos, images, videos, animations, and designs (the "Company Content"), is the property of Samantha & Brady Creative or its content providers and is protected by copyright, trademark, and other intellectual property laws. 5.2 Limited License We grant you a limited, non-exclusive, non-transferable, and revocable license to view and download Company Content for personal, non-commercial use only. You may not: Reproduce, modify, or distribute Company Content without permission Use Company Content for commercial purposes Remove or alter copyright notices or other intellectual property markings Display Company Content on other websites or platforms Create derivative works based on Company Content 5.3 User Content Any content you submit to the Site (including contact form submissions) becomes our property and may be used for business purposes without restriction. 5.4 Photograph Copyrights All photographs displayed on the Site are owned by Samantha & Brady Creative. Individual clients retain the right to use their wedding and engagement photographs for personal use according to their service agreement. Copyright to all original images remains with Samantha & Brady Creative. 6. USER CONDUCT AND PROHIBITED ACTIVITIES 6.1 Prohibited Uses You agree not to use the Site for any unlawful purposes or in violation of these Terms. Prohibited activities include, but are not limited to: Uploading or transmitting viruses, malware, or harmful code Harassing, threatening, defaming, or abusing others Attempting to gain unauthorized access to the Site or its systems Reverse engineering, decompiling, or disassembling the Site Interfering with or disrupting Site functionality Collecting or harvesting personal information Spamming or sending unsolicited communications Impersonating others Violating any applicable laws or regulations Infringing on intellectual property rights 6.2 Enforcement We reserve the right to investigate suspected violations and take appropriate action, including: Removing content Terminating your access to the Site Reporting violations to law enforcement 7. THIRD-PARTY LINKS AND SERVICES 7.1 External Links The Site may contain links to third-party websites, applications, and services ("External Sites"). We do not control, endorse, or assume responsibility for External Sites. 7.2 No Endorsement Linking to an External Site does not constitute endorsement of that site or its content, products, or services. 7.3 Your Use at Your Risk Your access to and use of External Sites is at your own risk and subject to their terms, privacy policies, and other agreements. We encourage you to review the terms and privacy policies of any External Sites before providing information. 7.4 No Liability We are not responsible for: The accuracy or content of External Sites Any transactions or interactions with External Sites Any damages or losses resulting from your use of External Sites 8. CONTACT FORMS AND INQUIRIES 8.1 Contact Form Submissions Contact forms on the Site are provided by Pixieset. When you submit a contact form, you provide information that is used to respond to your inquiry. 8.2 Information Provided By submitting a contact form, you represent that: All information you provide is accurate and truthful You have the authority to provide the information Your submission does not violate any laws or rights of others 8.3 Response Timeframe We will attempt to respond to inquiries in a timely manner, but we do not guarantee specific response times. 8.4 Information Usage Information collected through contact forms is used according to our Privacy Policy. 9. LIMITATION ON COMMUNICATIONS 9.1 Email Communications Communication via email is not always secure. We cannot guarantee the confidentiality of information transmitted by email. For sensitive communications, please contact us directly. 9.2 Delays We are not responsible for delays in responding to emails, including those caused by email delivery failures or system issues. 10. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Samantha & Brady Creative, its owners, employees, agents, and representatives from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: Your violation of these Terms Your use of the Site Your violation of any law or rights of others Content you submit to the Site Your use of any External Sites 11. TERMINATION OF ACCESS We reserve the right to terminate or restrict your access to the Site at any time, with or without cause or notice. Termination may occur if: You violate these Terms You engage in unlawful activities We determine access poses a security or legal risk We choose to discontinue the Site 12. GOVERNING LAW AND JURISDICTION 12.1 Governing Law These Terms are governed by and construed in accordance with the laws of South Carolina, USA, without regard to its conflict of law principles. 12.2 Jurisdiction You agree that any legal action or proceeding arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in South Carolina. You consent to the personal jurisdiction and venue of such courts. 12.3 Dispute Resolution Before initiating formal legal proceedings, we encourage you to attempt to resolve any disputes informally by contacting us. 13. SEVERABILITY If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, shall be severed. The remaining provisions shall continue in full force and effect. 14. ENTIRE AGREEMENT These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Samantha & Brady Creative regarding the Site and supersede all prior negotiations, understandings, and agreements, whether written or oral. 15. WAIVER The failure of Samantha & Brady Creative to enforce any provision of these Terms shall not constitute a waiver of such provision or the right to enforce it later. 16. CONTACT FOR LEGAL INQUIRIES If you have questions about these Terms and Conditions or wish to report violations, please contact us: Samantha & Brady Creative Sam & Bray LLC Email: contact@samanthabradycreative.com Website: www.samanthabradycreative.com 17. ADA ACCESSIBILITY STATEMENT Commitment to Accessibility Samantha & Brady Creative is committed to making our website accessible to all individuals, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG). Accessibility Features Our website includes accessibility features such as: Semantic HTML markup for proper content structure (working to verify as of 3/10/2026) Alt text descriptions for images and visual elements (updated 3/10/2026) Keyboard navigation capabilities (working to verify as of 3/10/2026) Color contrast meeting WCAG standards (updated link colors 3/10/2026 - working to verify other parts of site as of 3/10/2026) Resizable fonts and responsive design (working to verify as of 3/10/2026) Form labels and error messages for accessibility (updated 3/10/2026) Accessibility Limitations We recognize that some content may not yet meet all WCAG 2.1 Level AA standards, including: Third-party embedded content (Pixieset galleries, booking forms) Some interactive elements Third-party service integrations Working to update our Privacy Policy/Terms & Conditions Page to meet heading guidelines as of 3/10/2026. We are actively working to improve accessibility across all areas of the Site. Accessibility Feedback If you experience accessibility barriers while using our Site or have suggestions for improvement, please contact us: Email: hello@samanthabradycreative.com Subject Line: "Website Accessibility Issue" Please include: The specific page or feature you are trying to access The accessibility barrier you experienced Your device and browser information Suggested solutions (if available) We will make reasonable efforts to resolve accessibility issues within 30 days and will communicate with you regarding your concern. Accessibility Resources For additional accessibility information and tools: WebAIM (Web Accessibility In Mind): https://webaim.org WCAG 2.1 Guidelines: https://www.w3.org/WAI/WCAG21/quickref/ ADA National Network: https://adata.org Third-Party Services Some accessibility limitations may be due to third-party services used on our Site: Showit (website platform) Pixieset (contact forms and galleries) Google Analytics Meta Pixel We are working with these providers to ensure compliance with accessibility standards. END OF WEBSITE TERMS AND CONDITIONS